Privacy Policy

Overview

This Privacy Policy explains how we collect, use, and protect information when you opt in to NW Youth text messages from (570) 747-4150 ((570) SIR-4150).

Information we collect

• Mobile phone number
• Opt-in / opt-out status and related timestamps
• Message delivery and engagement data needed to operate the texting program (for example delivery receipts)
• Optional information you choose to share in replies (such as your name, church, or event questions)

How we use information

We use this information to:

• Send NW Youth ministry texts you opted into (event reminders, devotionals, next-step opportunities, and related updates)
• Respond to HELP / STOP and support requests
• Improve deliverability and fix technical issues
• Meet legal and carrier compliance requirements

Mobile information sharing

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

We may share information only with:

• Service providers who help us send and manage texts (such as Twilio), under agreements that limit their use of the data
• Authorities when required by law

Message program details

• Brand / program name: NW Youth Text Alerts ((570) SIR-4150)
• Purpose: Event reminders, devotionals, and next-step updates
• Frequency: Approximately 2–4 messages per month, more around events
• Rates: Message and data rates may apply
• Opt out: Reply STOP to cancel
• Help: Reply HELP for help, or email mharder@nwyouth.com

Optional consent

SMS consent is optional and is not required to use nwyouth.com, register, attend events, donate, or complete any transaction. People may opt in by texting HELLO to (570) 747-4150 or by affirmatively checking an optional, unchecked consent box.

Data retention

We keep opt-in and opt-out records as needed to honor your preferences and comply with messaging rules. You may request deletion of non-required records by emailing mharder@nwyouth.com.

Your choices

• Reply STOP anytime to leave the text program
• Reply HELP for support
• Email mharder@nwyouth.com for privacy questions

Children’s privacy

NW Youth serves youth ministry contexts. If you are a parent/guardian and believe we collected a minor’s information inappropriately, contact mharder@nwyouth.com.

Changes

We may update this policy. The “Last updated” date above will change when we do. Continued participation after updates means you accept the revised policy.

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